Issue While Creating Call Reports On Mobile (Doc ID 2674095.1)

Last updated on DECEMBER 22, 2020

Applies to:

Oracle Fusion Mobile Sales Cloud Service - Version 11.13.20.01.0 and later
Information in this document applies to any platform.

Goal

On : 11.13.20.01.0 version, CX Mobile Application

While creating Call Reports on Mobile user is facing unusual behavior. It shows error in some cases:

Applying List binding LOV-For-<field name> with given set of values leads to no matching row for a row of type :Activity.

However in following conditions user is not facing any issue:
1. Created directly from Call Reports
2. Changing value on Edit ( for already created Call reports )
3. Working for some countries ( no pattern found , completely random )

Solution

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In this Document

Goal

Solution

References

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Issue While Creating Call Reports On Mobile (Doc ID 2674095.1)

Applies to:

Goal

Solution

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Don't have a My Oracle Support account? Click to get started!