Fusion HR : Manage Employment : AOR - Request approval goes to next approver in AOR even if previous level representative is not available for employee
(Doc ID 2674158.1)
Last updated on JUNE 18, 2023
Applies to:
Oracle Fusion Global Human Resources Cloud Service - Version 11.13.19.10.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.19.10.0 version, Global Human Resources
ACTUAL BEHAVIOR
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If any AOR representative is not available for a employee, then system is automatically routing approval to next level rather than failing.
EXPECTED BEHAVIOR
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If the employee is missing the Representative, it should throw an error like History Tree Error.
STEPS
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The issue can be reproduced at will with the following steps:
a. Customer has set the approval rule (Manage employment) to 'current manager' > AOR (Function Head) > AOR (Business Head).
b. Raise dept change request for a person who doesn't have a 'Function head' assigned as AOR.
c. Approval shows Manager and AOR (Business Head) in the tree instead of failing as Function head is not available.
Note: Approving as Manager to see if the AOR list changes but it didn't change and AOR (Business Head) is listed as next approver.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |