Fusion HR : Manage Employment : AOR - Request approval goes to next approver in AOR even if previous level representative is not available for employee
(Doc ID 2674158.1)
Last updated on JUNE 18, 2023
Applies to:Oracle Fusion Global Human Resources Cloud Service - Version 220.127.116.11.0 and later
Information in this document applies to any platform.
On : 18.104.22.168.0 version, Global Human Resources
If any AOR representative is not available for a employee, then system is automatically routing approval to next level rather than failing.
If the employee is missing the Representative, it should throw an error like History Tree Error.
The issue can be reproduced at will with the following steps:
a. Customer has set the approval rule (Manage employment) to 'current manager' > AOR (Function Head) > AOR (Business Head).
b. Raise dept change request for a person who doesn't have a 'Function head' assigned as AOR.
c. Approval shows Manager and AOR (Business Head) in the tree instead of failing as Function head is not available.
Note: Approving as Manager to see if the AOR list changes but it didn't change and AOR (Business Head) is listed as next approver.
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