Unable to Connect to System After Installing Updates
(Doc ID 2674173.1)
Last updated on JUNE 04, 2020
Applies to:Oracle Compute Cloud Service - Version N/A and later
Linux OS - Version Oracle Linux 7.0 and later
Oracle Cloud Infrastructure - Version N/A and later
Linux x86-64 on Oracle Public Cloud
Unable to connect to one of the systems after installing many software updates from the standard Oracle repositories.
Unable to SSH/ping to the public IP and also unable to SSH/ping to the private IP via a different server in the same IP network.
The server console console looks healthy:
Oracle Linux Server 7.8
Kernel 4.1.12-124.39.2.el7uek.x86_64 on an x86_64
The only change was performed the previous day - a yum update of all packages including the kernel followed by a system restart.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document