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Blank Screen Occurs When User with Insufficent Privileges Logs into EICS Web-Client (Doc ID 2674357.1)

Last updated on DECEMBER 01, 2021

Applies to:

Oracle Retail Enterprise Inventory Cloud Service - Version 19.0 and later
Information in this document applies to any platform.


When attempting to log in to the Enterprise Inventory Operations Cloud Service (EICS) web client, as a user who has not been assigned all the required groups, a blank screen appears.

1. Create a new user A
2. Assign the sim_admin_users group in IDCS
3. Login to the EICS web client


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