P6 Web Services Error "A server exception occured while trying to perform username token authentication: Authentication to IDCS Failed for username <USERNAME>"
(Doc ID 2674742.1)
Last updated on MAY 11, 2023
Applies to:
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 17.1 and laterPrimavera Web Services - Version 22.12.3.0 to 22.12.3.0 [Release 22.12]
Information in this document applies to any platform.
Symptoms
When connecting to P6 Web Services, the following error occurs. The error may be consistent or random.
ERROR
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A server exception occured while trying to perform username token authentication: Authentication to IDCS Failed for username-<USERNAME>
STEPS
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The issue can be reproduced at will with the following steps:
1. Create a request using any P6 Web Services operation
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |