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P6 Web Services Error "A server exception occured while trying to perform username token authentication: Authentication to IDCS Failed for username <USERNAME>" (Doc ID 2674742.1)

Last updated on JUNE 02, 2020

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 17.1 and later
Information in this document applies to any platform.

Symptoms

When connecting to P6 Web Services, the following error occurs. The error may be consistent or random.

ERROR
-----------------------
A server exception occured while trying to perform username token authentication: Authentication to IDCS Failed for username-<USERNAME>


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a request using any P6 Web Services operation

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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