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List of Values Is Opening While Clicking Near The Field, In The White Area Of The Screen (Doc ID 2675031.1)

Last updated on MAY 29, 2020

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.20.01.0 and later
Information in this document applies to any platform.

Symptoms

When selecting a Choice List, it will respond even if you press on a place that is far outside the frame.

EXPECTED BEHAVIOR
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The LOV should respond only when clicking on the field, not when user is clicking anywhere in the white space area around the field.


STEPS
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The issue can be reproduced at will with the following steps:
1. Navigator > Sales > Opportunities
2. Open to edit any opportunity
3. For one of the custom FCL field, click the mouse cursor on the page somewhere near the field and the LOV opens up


This happens on all the OOTB, custom object pages and with all fixed choice list fields (FCL) - both OOTB and custom.

Cause

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In this Document
Symptoms
Cause
Solution
References


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