My Oracle Support Banner

PDF Is Garbled On Preview When PDF contains Japanese Font Name (Doc ID 2675402.1)

Last updated on JULY 13, 2020

Applies to:

Content and Experience Cloud - Version N/A and later
Information in this document applies to any platform.

Symptoms

When you preview the PDF file which contains Japanese font name, PDF Is Garbled.
It may happen when you exported PDF from Microsoft Office products.

You can check your PDF contains Japanese Font Name by the following step:

1.
Open PDF from Adobe Acrobat Reader.

2.
Select "File" -> "Properties" menu.

3.
Select "Fonts" tab.

4.
Check your PDF contains Japanese Name in used Font Name.
If Japanese is used in Font Name, preview will be garbled.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.