Error "ORA-20001: The employment level entered isn't eligible for the element Statutory Deductions" When Converting Pending Worker To Employee (Doc ID 2675567.1)

Last updated on JUNE 02, 2020

Applies to:

Symptoms

On : 11.13.20.04.0 version, Global Payroll

When attempting to convert Pending Worker to Employee
the following error occurs:

ERROR
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The message is ORA-20001: The employment level entered isn't eligible for the element Statutory Deductions on 2020-06-01. Details: You can't grant the element to the payroll relationship, terms or assignment unless it meets the element eligibility criteria and has an element costing record. Ensure that a suitable element costing rule exists for the element, and that the eligibility criteria for a person matches those defined on the costing rule. ORA-06512: at "FUSION.PAY_ELEMENT_ENTRY_API", line 468 ORA-06512: at line 53 .

STEPS
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The issue can be reproduced at will with the following steps:
1. Convert Pending Worker to Employee
2. Error occurs

Cause

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