Error In Vieweing Scanned Invoices In Webcenter Content Imaging
(Doc ID 2675781.1)
Last updated on DECEMBER 02, 2022
Applies to:
Oracle Fusion Payables Cloud Service - Version 11.13.20.01.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.20.01.0 version, Invoice Transactions
In Oracle Fusion Payables, when a user unable the open the images from imaging serve.they are getting the following error:
ERROR
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A cache exception occurred. J2EE JOC-044 An exception is occurring in the method. CacheAccess.get Error transforming document J2EE JOC-043 base exception: There was an error launching the external transformation process: /tmp/cache7958831167185271459.pdf Error : 127 - Unknown transformation error with code: 127
STEPS
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The issue can be reproduced at will with the following steps:
1. Using Web Center > Try to open the images
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot open the images from the imaging server.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |