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Error In Vieweing Scanned Invoices In Webcenter Content Imaging (Doc ID 2675781.1)

Last updated on OCTOBER 30, 2020

Applies to:

Oracle Fusion Payables Cloud Service - Version 11.13.20.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.20.01.0 version, Invoice Transactions

In Oracle Fusion Payables, when a user unable the open the images from imaging serve.they are getting the following error:

ERROR
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A cache exception occurred. J2EE JOC-044 An exception is occurring in the method. CacheAccess.get Error transforming document J2EE JOC-043 base exception: There was an error launching the external transformation process: /tmp/cache7958831167185271459.pdf Error : 127 - Unknown transformation error with code: 127


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Using Web Center > Try to open the images

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot open the images from the imaging server.

Cause

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In this Document
Symptoms
Cause
Solution
References


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