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Inactive SKU Is Returned in the Response of getPage Call: /ccstore/v1/pages/{path} (Doc ID 2675959.1)

Last updated on JUNE 11, 2020

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

SKUs marked as 'active: false' are seen returned by the /ccstore/v1/pages/{path} endpoint and are visible on the Product Details Page for that product.

When a new SKU is created and published, the pages endpoint (/ccstore/v1/pages/{path}) returns active SKU(s) including the new SKU, this is the correct behavior.
If the new SKU is then set to active:false for the first time, then the pages endpoint still only returns the rest of the active SKU(s) for that product, the 'active: true' SKUs.

However, thereafter if the same SKU or any existing SKU is deacvitated and published then the /pages endpoint still returns the SKU that was just set to inactive (active: false).
Deleting cached data or restarting server instance does not fix this behaviour.

Investigating the /pages response shows that the SKU does correctly have 'active: false' property value, but the /pages endpoint is still returning the SKU and it can be seen on PDP pages, this is the incorrect issue behavior.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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