How to do a test without customizations? (Doc ID 2676515.1)

DISCLAIMER

As per the Support Policies, assisting customers and consultants with customizations and troubleshooting issues and errors caused by customizations is out of the scope of Oracle Support.
Oracle Support is entitled to assist customers with specific errors / issues / technical questions related to the seeded functionalities delivered by Oracle out-of-the-box.
If a consultancy service is needed to assist you with the configuration/debugging of your customizations, you can contact the Oracle Consulting team or one of our Partners and check their service offerings.
If you have any customizations ensure that these are properly documented and that there is an internal support process associated with them.
While Oracle Support will work with customers and consultants to diagnose and resolve issues, if it is determined that the problem is caused by any customizations, the client and his consultants who created the customizations will be responsible for resolving it.

If you are a Consultant who creates Service Requests on behalf of a customer, you should be aware that you are directly responsible to assist the customer with the customizations and the troubleshooting of all issues and errors caused by the customizations, as this is considered a consultancy service and it's out of the scope of Oracle Support. If you need any help, please collaborate with a senior consultant.

In order to learn more about the Limits of Oracle Support and the Support Policies, please read this document Doc ID 2676537.1