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Payments Stuck In 'Waiting For Payment File Processing' - Payment file build (Doc ID 2676650.1)

Last updated on JUNE 02, 2020

Applies to:

Oracle Fusion Payments Cloud Service - Version 11.13.20.01.0 and later
Information in this document applies to any platform.

Symptoms

On : N/A version, Process Payables Payments

When attempting to run PPRs, the following error occurs.

ERROR
-----------------------
These are stuck in status: Stage - Payment file build, Status - Waiting for payment file processing


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run PPR
2. Check PPR status


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot release PPRs which are stuck.

Cause

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In this Document
Symptoms
Cause
Solution


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