My Oracle Support Banner

Online Application of Deal is not Being Applied for Off-Invoice Deal (Doc ID 2676937.1)

Last updated on JUNE 07, 2020

Applies to:

Oracle Retail Merchandising Foundation Cloud Service - Version 19.0 and later
Information in this document applies to any platform.

Symptoms

Online application of deal is not working for off-invoice deal when one of the items in the PO doesn't meet lower threshold limit.

Steps to Recreate:

  1. Create a deal with below parameters:
        Threshold Limit Type: Quantity
        Threshold Value Type: Percent
        Threshold Limits:
            200 - 600 : 10% discount
            601 - 1300 : 25% discount
  2. Ensure that deal is active.
  3. Create a Purchase Order (PO) with one of the items doesn't meet threshold lower limit (qty < 200) but as a whole PO meets the threshold.
  4. Try to apply the deal online and see the deal doesn't get applied. It applies the deal when all of the items meet the threshold.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.