My Oracle Support Banner

OAC: "[JDSError : 4097] 603 Not able to process request as no agents are connected" After Upgrade To 105.5.0-318 When Opening Analysis (Doc ID 2677176.1)

Last updated on JUNE 09, 2020

Applies to:

Oracle Analytics Cloud - Version 105.5.0 and later
Information in this document applies to any platform.

Symptoms

OAC instance errors out with remote service DatasourceService after recent upgrade to 105.5.0-318.

There was a restart of Remote Data Gateway (RDG) and it worked for sometime but again started throwing below error:

Changes

1. Recent upgrade from 105.4 to 105.5.0-318
2. No known changes since and everything seemed to be running fine.
3. System came down recently.  Logins work, but when running an analysis, it fails with errors.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.