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OAC: "[JDSError : 4097] 603 Not able to process request as no agents are connected" After Upgrade To 105.5.0-318 When Opening Analysis (Doc ID 2677176.1)

Last updated on NOVEMBER 05, 2023

Applies to:

Oracle Analytics Cloud - Version 105.5.0 and later
Information in this document applies to any platform.

Symptoms

OAC instance errors out with remote service DatasourceService after recent upgrade to 105.5.0-318.

There was a restart of Remote Data Gateway (RDG) and it worked for sometime but again started throwing below error:

Changes

1. Recent upgrade from 105.4 to 105.5.0-318
2. No known changes since and everything seemed to be running fine.
3. System came down recently.  Logins work, but when running an analysis, it fails with errors.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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