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Is It Possible to Retain the Primary Email of the Victim Record During a Merge? (Doc ID 2677549.1)

Last updated on MARCH 12, 2021

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.20.01.0 and later
Information in this document applies to any platform.

Goal

On : 11.13.20.01.0 version, Data Quality, Customer Hub

Is it possible to retain the primary email of the victim record during a merge?

I have created a merge request with 2 contacts:
1) The master record A
2) The victim record B

The value of the primary email field of the master A will be kept after the merge according the survivorship rules set attributes.
 

Solution

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In this Document
Goal
Solution
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