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Account Scoring Stuck Recalculating (Doc ID 2677611.1)

Last updated on DECEMBER 24, 2020

Applies to:

Oracle DataFox Cloud Service - Version N/A to N/A [Release V1]
Information in this document applies to any platform.

Symptoms

On : NA version, General

ACTUAL BEHAVIOR
---------------
Account Scoring has been showing recalculating.

EXPECTED BEHAVIOR
-----------------------
Account Scoring to update regularly, and not be stuck "recalculating".

BUSINESS IMPACT
-----------------------

Due to this issue, users cannot see active Account Scores.

Cause

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In this Document
Symptoms
Cause
Solution
References


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