Account Score And Scoring Tier Is Not Syncing In Salesforce.
(Doc ID 2678571.1)
Last updated on DECEMBER 24, 2020
Applies to:
Oracle DataFox Cloud Service - Version N/A to N/A [Release V1]Information in this document applies to any platform.
Symptoms
On : NA version, General
ACTUAL BEHAVIOR
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Account Score and Scoring Tier is not syncing to the relevant fields in Salesforce, and it appears there is a bulk sync issue.
EXPECTED BEHAVIOR
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Account scoring is updated with a proper bulk sync.
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, Accounts are not getting synced, and thus not getting proper scoring.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |