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When Accessing Primavera P6 Cloud the Error "Your session has expired. For security reasons users are automatically logged out after an extended period of inactivity. Please login again." Occurs or User is Returned to Login Screen (Doc ID 2678696.1)

Last updated on JUNE 10, 2020

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 20.1 and later
Information in this document applies to any platform.

Symptoms

When attempting to connect to P6 Web, the following error occurs.

ERROR
-----------------------
Your session has expired. For security reasons users are automatically logged out after an extended period of inactivity. Please login again.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to P6
2. Either the login succeeds and user is immediately returned to login screen or the error occurs
 

Cause

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In this Document
Symptoms
Cause
Solution


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