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FA:SCM:INV - Sales Order Issue Transactions Are Stuck As Locked In Inventory with Shipped Status (Doc ID 2678998.1)

Last updated on MAY 06, 2022

Applies to:

Oracle Fusion Inventory Management Cloud Service - Version 11.13.20.01.0 and later
Oracle Fusion Inventory Management - Version 11.13.20.01.0 and later
Information in this document applies to any platform.

Symptoms

Shipments lines are stuck in Shipped Status and Corresponding inventory has not yet consumed

After shipment line status changes to shipped, onhand quantities should be used and generate exact value

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create Sales Order
2. Release sales order via scheduled pick wave process
3. Pick confirm the order
4. Auto ship confirm the sales order via Ship Confirm schedule process
5. Go to Manage Pending Transaction and record is getting stuck there

Cause

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In this Document
Symptoms
Cause
Solution
References


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