My Oracle Support Banner

OAC : Admin Tool Connection On Cloud Error Out "Connection failed, the server processes may be down, the host name, port number, service instance, or protocol (http/https) may be incorrect." (Doc ID 2679461.1)

Last updated on JUNE 10, 2020

Applies to:

Oracle Analytics Cloud - Version N/A and later
Information in this document applies to any platform.
Admin Tool Version: 12.2.5.5.0

Symptoms

OAC Admin tool Connection on cloud error out with the following:

---------------------------
Oracle BI Administration Tool
---------------------------
Connection failed, the server processes may be down, the host name, port number, service instance, or protocol (http/https) may be incorrect. Please check server logs, such as bi-lcm-rest.log.0 and obis1-diagnostic.log.. or refer to the error message: {0}
---------------------------
OK
---------------------------

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.