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Users Are Unable to Download The Promotion Template (Doc ID 2679785.1)

Last updated on JUNE 23, 2020

Applies to:

Oracle Retail Pricing Cloud Service - Version 16.0 and later
Information in this document applies to any platform.

Symptoms

Users with Promotion Planner or Promotion Manager roles are unable to download promotion template.

Steps to reproduce:

1.Login to Retail Pricing Cloud Service with an user who has Promotion Planner or Promotion Manager roles.
2.Notice that the Download Blank Template feature is not available.

Cause

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In this Document
Symptoms
Cause
Solution
References


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