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OCI DB System : Accessing EM Express Fails With "An error occurred during a connection to <IP>:5500. PR_END_OF_FILE_ERROR" Error (Doc ID 2680248.1)

Last updated on APRIL 28, 2023

Applies to:

Oracle Cloud Infrastructure - Database Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

Accessing EM Express page on OCI DB System fails with the following error

01) Using Internet Explorer:

Can’t connect securely to this page
This might be because the site uses outdated or unsafe TLS security settings. If this keeps happening, try contacting the website’s owner.


02) Using Firefox:

Secure Connection Failed

An error occurred during a connection to <IP>:5500. PR_END_OF_FILE_ERROR

  The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
  Please contact the web site owners to inform them of this problem.


03) Using CURL:

[oracle@ORCL ~]$ curl -v https://<IP>:5500/em
* About to connect() to <IP> port 5500 (#0)
* Trying <IP>...
* Connected to <IP> (<IP>) port 5500 (#0)
* Initializing NSS with certpath: sql:/etc/pki/nssdb
* CAfile: /etc/pki/tls/certs/ca-bundle.crt
  CApath: none
* NSS error -5938 (PR_END_OF_FILE_ERROR)
* Encountered end of file
* Closing connection 0
curl: (35) Encountered end of file

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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