My Oracle Support Banner

Issue With DFF Copy From OM To AR (Doc ID 2680728.1)

Last updated on APRIL 16, 2021

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.13.20.04.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.20.01.0 version, Pricing

ACTUAL BEHAVIOR
---------------
DFF on AR side is being populated based on EFF on Original Sales Order instead of RMA Order

EXPECTED BEHAVIOR
-----------------------
For Invoice created for RMA , DFF should be based on EFF value on RMA but not based on EFF on Original Order

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create an RMA form Original Order
2. Invoice the same, and see the DFF value is getting populated from EFF on ORiginal Sales order
3.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot have correct DFF value on the AR side.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.