My Oracle Support Banner

FA: SCM: OM: Fulfillment Line Status Progresses to - Awaiting Billing - Without Shipping. (Doc ID 2680777.1)

Last updated on DECEMBER 03, 2021

Applies to:

Oracle Fusion Order Management Cloud Service - Version 11.13.20.01.0 and later
Information in this document applies to any platform.

Symptoms

A Fulfillment Line is progressed to Billing without any Shipping tasks being initiated, this issue may occurs for any item type. The specific case reported was for an ATO Item which has been added to an order is not Shipping, the order line is progressing directly to Awaiting Billing.

The issue can be reproduced at will with the following steps:
1. Setup ATO Model and its components.
2. Create and submit order.
3. Observe that after work order, item is directly going to billing without shipping.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.