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12.2 PDB (Pluggable Database) instance crashed with ORA-07445: [ktmseginfopoll_1()] (Doc ID 2680780.1)

Last updated on JUNE 15, 2020

Applies to:

Gen 1 Exadata Cloud at Customer (Oracle Exadata Database Cloud Machine) - Version N/A to N/A
Oracle Database - Enterprise Edition - Version 12.2.0.1 to 18.9.0.0.0 [Release 12.2 to 18]
Information in this document applies to any platform.

Symptoms

► -|- Problem:
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► -|- 12.2 PDB (Pluggable Database) instance crashed with the next error:
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SQL> SQL> alter pluggable database ORAPR067 close immediate instances=('cdbpr1642')
2 /

Pluggable database altered.

SQL> alter pluggable database ORAPR067 open instances=('cdbpr1642');
alter pluggable database ORAPR067 open instances=('cdbpr1642')
*
ERROR at line 1:
ORA-03135: connection lost contact
Process ID: 345786
Session ID: 1453 Serial number: 28961
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ORA-07445: exception encountered: core dump [ktmseginfopoll_1()+44] [SIGSEGV] [ADDR:0x81] [PC:0x8545CAC] [Address not mapped to object] []
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Cause

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In this Document
Symptoms
Cause
Solution
 Community Discussions Exadata
References


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