Office 365: Support for Shared Inbox (Doc ID 2681121.1)

Last updated on NOVEMBER 15, 2023

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.20.04.0 and later
Information in this document applies to any platform.

On : 11.13.20.04.0 version, Microsoft Office 365

Is the Office 365 Add-in supported on the shared inbox ?

User is getting the following message: You cannot perform this action. This add-in scenario is not supported in this folder.

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