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ERROR: The proxy server received an invalid response from an upstream server. When Attempting to Access Primavera Virtual Desktop (PVD) Through Secure Global Desktop (SGD) (Doc ID 2681159.1)

Last updated on SEPTEMBER 09, 2020

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 19.12.1.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to login to Primavera PVD,
the following error occurs.

ERROR
-----------------------
Proxy Error

The proxy server received an invalid response from an upstream server.
The proxy server could not handle the request GET/sgd/
Reason: Error reading from remote server

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Attempt to access PVD via SGD
2. Error occurs

Cause

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In this Document
Symptoms
Cause
Solution


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