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Error "The proxy server received an invalid response from an upstream server" When Attempting to Access Primavera Virtual Desktop (PVD) Through Secure Global Desktop (SGD) (Doc ID 2681159.1)

Last updated on JUNE 26, 2022

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 19.12.1.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to login to Primavera PVD, one of the following errors occur.

The proxy server received an invalid response from an upstream server.
The proxy server could not handle the request GET/sgd/
Reason: Error reading from remote server

502 Bad Gateway (appears in the SGD workspace window)

Changes

 

Cause

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