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EPM Cloud: "Unable To Process Request" Error Running PDF FR Reports/Books in Chrome (Doc ID 2681275.1)

Last updated on MARCH 01, 2024

Applies to:

Oracle Financial Consolidation and Close Cloud Service - Version 20.05.57 and later
Oracle Planning and Budgeting Cloud Service - Version 20.05.57 and later
Oracle Enterprise Planning and Budgeting Cloud Service - Version 20.05.57 and later
Oracle Hyperion Profitability and Cost Management Cloud Service - Version 20.05.57 and later
Oracle Tax Reporting Cloud Service - Version 20.05.57 and later
Information in this document applies to any platform.

Symptoms

Accessing EPM Cloud environment using supported Chrome browser on a workstation with a supported PDF reader installed.

Running FR Report or Book as PDF.  Report/Book runs. Display shows the POV bar across the top with the PDF file name and an "Open" button in the center of the display similar to the screenshot shown below. Selecting "Open" results in the message "Unable to Process Request"

 



Changes

 

Cause

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