My Oracle Support Banner

Office 365: Contact With Category " Shared With Oracle" Is Not Synched (Doc ID 2681813.1)

Last updated on JANUARY 04, 2021

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.20.04.0 and later
Information in this document applies to any platform.

Goal

On : 11.13.20.04.0 version, Microsoft Office 365

Office 365: Contact with Category " Shared with Oracle" is not synched

One of the user is facing issue when contact in the outlook with category "Shared with oracle" is not synced to Oracle Sales cloud.
 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Goal
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.