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After Updating the Direct Credit Rules, All the Transactions Now Show Credit Error Status CREDIT_ERROR (Doc ID 2682064.1)

Last updated on SEPTEMBER 23, 2020

Applies to:

Oracle Fusion Incentive Compensation Cloud Service - Version 11.13.20.04.0 and later
Information in this document applies to any platform.

Symptoms

User rerun Crediting and now all the transactions have Credit Error ( CREDIT_ERROR ) status.


STEPS
1. Modify Direct Credit Rules
2. Run Crediting
3. Review results and noticed that all the transactions have credit error.


Changes

Navigator > Participant Assignments > Manage Direct Credit Rules

FY19 Credit Rules (  Criteria :  Account ID = 0011I00001BtZWKQA3  , Opportunity ID = 0061I0000 )
     CBU Partner  ( Criteria : Business = CBU )
             CBU Type  ( Criteria :  Transaction Type = CBU Billing  )
                   CBU Rep1 ( Criteria : Incoming SKU = 21389740  , Credit Receiver = Rep1 ) 
                   CBU Rep2 ( Criteria : Incoming SKU = 21376850  , Credit Receiver = Rep2 )
                   CBU Rep3 ( Criteria : Incoming SKU = 21458154  , Credit Receiver = Rep3 )

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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