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PRC:POZ: "An Error Occurred. Contact Your Help Desk" Error While Importing Supplier Site Via FBDI (Doc ID 2682085.1)

Last updated on JULY 12, 2020

Applies to:

Oracle Fusion Supplier Model Cloud Service - Version 11.13.20.01.0 and later
Oracle Fusion Supplier Model - Version 11.13.20.01.0 and later
Information in this document applies to any platform.

Symptoms

Import Supplier Sites ends in Error

When attempting to import supplier site through FBDI, the following error occurs.

ERROR
-----------------------
Rejected Reason: An error occurred. Contact your help desk.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Suppliers
2. Import supplier site through FBDI
3. Error occurs

BUSINESS IMPACT
-----------------------
The issue has the following business impact:

Users cannot import/create supplier sites through FBDI.

Cause

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In this Document
Symptoms
Cause
Solution


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