Expenditure batch approval workflow is configured but the batch status is not getting updated to approved (Doc ID 2682145.1)

Last updated on DECEMBER 08, 2022

Applies to:

Goal

Project Expenditure Batch Approval workflow is configured with parallel ruleset and appropriate approval group to notify approvers to explicitly review and approve expenditure batches.

If one of the approver in the approval group, approves the expenditure batch then the approval batch status should be updated to approved. This is not happening if approval group consist of  3 or more approvers. However, the expenditure batch status is getting updated to Approved or Rejected if approval group consist of 2 approvers

Why the approval workflow behavior is different if the approval group has more than 3 approvers versus 2 approvers?

Solution

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