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Error while rejecting intercompany transaction when comments are made mandatory in BPM set up (Doc ID 2682340.1)

Last updated on JULY 20, 2020

Applies to:

Oracle Fusion General Ledger Cloud Service - Version 11.13.20.04.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.20.04.0 version, Journals and Intercompany

When attempting to reject an intercompany batch,
the following error occurs.

ERROR
-----------------------
JBO-29000: Unexpected exception caught: oracle.bpel.services.workflow.WorkflowException, msg=User comments are expected for action "REJECT" on this Task.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Journals >> manage approvals >> Requiring my approval
2. Select a journal to reject
3. Enter a comment to reject and click ok. Error occurs and journals are still not rejected.

Cause

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In this Document
Symptoms
Cause
Solution


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