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Error while rejecting intercompany transaction when comments are made mandatory in BPM set up (Doc ID 2682340.1)

Last updated on JULY 20, 2020

Applies to:

Oracle Fusion General Ledger Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Journals and Intercompany

When attempting to reject an intercompany batch,
the following error occurs.

JBO-29000: Unexpected exception caught:, msg=User comments are expected for action "REJECT" on this Task.

The issue can be reproduced at will with the following steps:
1. Navigate to Journals >> manage approvals >> Requiring my approval
2. Select a journal to reject
3. Enter a comment to reject and click ok. Error occurs and journals are still not rejected.


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