Office 365 : How to Turn on Uni-Directional Sync for CX Sales for Office 365 Addin
(Doc ID 2683405.1)
Last updated on DECEMBER 05, 2022
Applies to:
Oracle Fusion CX Sales Cloud Service - Version 11.13.20.04.0 and laterInformation in this document applies to any platform.
Goal
Uni-directional Appointment Sync in CX Sales Cloud for Office 365 Outlook Addin allows users to sync their Appointments in one direction from Outlook client to CX Sales Cloud .
By default Bi-directional sync is turned on. Once Uni-directional Appointment sync is turned on , the Appointments created in Outlook will sync to CX Sales Cloud. Updates made in CX Sales Cloud will not be synced to Outlook .
This document explains the steps to take in order to turn on Uni-directional sync for CX Sales Cloud for Office 365 Outlook Addin .
Solution
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In this Document
Goal |
Solution |