My Oracle Support Banner

Plan Document Stuck In InProgress Status (Doc ID 2683414.1)

Last updated on MARCH 12, 2021

Applies to:

Oracle Fusion Incentive Compensation Cloud Service - Version 11.13.20.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.20.01.0 version, Compensation Plans

ACTUAL BEHAVIOR
---------------
Plan Document Stuck in InProgress status

Plan Documents which are in inprogress status, when we are trying to withdraw the document it is not changing the status to ready to publish.

Sample Participant - XXXX
 

EXPECTED BEHAVIOR
-----------------------
Withdraw action should move the Plan Document to Ready to Publish

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.Compensation Plan
2. Plan Document
3. Actions > Withdraw

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot withdraw a Published plan document.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.