Dynamic Content Feature Is Not Working
(Doc ID 2683631.1)
Last updated on JUNE 15, 2022
Applies to:
Oracle Commerce Cloud Service - Version N/A to N/AInformation in this document applies to any platform.
Symptoms
On : NA version, Storefront
ACTUAL BEHAVIOR
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Dynamic content feature is not working
Since OCC version 20A, there is a new feature introduced in OCC, where we can configure the dynamic content in search admin and specify the media items for any search keyword or collections.
We followed all the steps mentioned in the below Community Thread at url:
https://community.oracle.com/groups/oracle-commerce-cloud-group/blog/2020/04/28/how-to-use-dynamic-content
We have created several dynamic content but none seems to be working.
When we try to search for any dynamic content search term we get an empty object. The content object is empty, see below:
Steps to reproduce:
1. After following the steps to setup Dynamic Properties, navigate to storefront.
2. In this example, search for "java", in this case the dynamic content should also display but nothing appears.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |