My Oracle Support Banner

Journal Approval Initiated Not Visible In Worklist (Doc ID 2684098.1)

Last updated on JUNE 29, 2020

Applies to:

Oracle Fusion General Ledger Cloud Service - Version 11.13.20.04.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.20.04.0 version, Journals and Intercompany

ACTUAL BEHAVIOR
---------------
Journal Approval Initiated not visible in worklist
 

EXPECTED BEHAVIOR
-----------------------
User expects to see the journal approval initiated in Worklist

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a manual journal in test pod
2. send it to approval
3. check if the journal approval was initiated under BPM WORKLIST

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot get the journal to continue its approval process and go to the approver.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.