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System Doesn't Show Required Asterisk Sign (*) for Required Custom DCL Fields (Doc ID 2684258.1)

Last updated on JULY 10, 2020

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.20.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.20.01.0 version, Accounts, Contacts, Households

ACTUAL BEHAVIOR
---------------
Custom DCL field has been created under Asset object. This field is required but the required asterisk sign (*) is not available

EXPECTED BEHAVIOR
-----------------------
Required sign (*) should be visible for required fields

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a new custom DCL field under Asset object and make it required using application composer.
2. Navigator > Sales > Accounts.
3. Drill down on any record.
4. Navigate to Asset sub-tab.
5. Create new record and provide all required fields.
6. Customer DCL field doesn't have asterisk (*) sign.
7. Save.
8. Getting an error that this field is required.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users are confused that this field is required without having asterisk sign (*).

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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