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Publish Enterprise Data Fails With "[5] CORE(BRE): IO Error: Socket error interrupted" (Doc ID 2684267.1)

Last updated on JULY 02, 2020

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 19.12 and later
Information in this document applies to any platform.

Symptoms

On : 19.12 version, Cloud: P6 Web - Login, Collaboration and Tech Issues

When running global scheduled service Publish Enterprise Data,
the following error occurs.

ERROR

Publish Enterprise Data Log
Run on 02-06-20 03:11
All the dates are in GMT+0:00 time zone
2020-06-01 22:00:15:[SERVICE]:[PxService]: BEGIN: Px Service Job
2020-06-01 22:00:15:[SERVICE]:[PxService]: Job Id: 2543742
2020-06-01 22:00:15:[SERVICE]:[PxService]: Job Name: Publish Enterprise Data
2020-06-01 22:00:15:[SERVICE]:[PxService]: Job Type: Publish Enterprise Data (JT_EnterpriseData)
2020-06-01 22:00:15:[SERVICE]:[PxService]: Job Start Time: 2020-06-01 22:00:15
2020-06-01 22:00:15:[SERVICE]:[PxService]: Initializing px service job...
2020-06-01 22:00:15:[SERVICE]:[PxService]: Px service (PRE) task count: 1
2020-06-01 22:00:15:[SERVICE]:[PxService]: Px service (CORE) task count: 25
2020-06-01 22:00:15:[SERVICE]:[PxService]: Px service (POST) task count: 0
2020-06-01 22:00:15:[SERVICE]:[PxService]: Creating Px service task(s)...
  
2020-06-02 03:11:00:[SERVICE]:[PxService]: Job End Time: 2020-06-02 03:11:00
2020-06-02 03:11:00:[SERVICE]:[PxService]: Job Elapsed Time: 05:10:44.264
Job Status: Failed
2020-06-02 03:11:00:[SERVICE]:[PxService]: END: Px Service Job
[5] CORE(BRE): IO Error: Socket read interrupted

 

Cause

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In this Document
Symptoms
Cause
Solution


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