My Oracle Support Banner

Oracle Blockchain Platform Enrolling CA User Failed with Error"api/v1/enroll handler failed to initialize DB" (Doc ID 2684844.1)

Last updated on SEPTEMBER 13, 2021

Applies to:

Blockchain Platform Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

While enrolling network user on Oracle Blockchain Platform (OBP) MSP_ID, it's giving below error in OBP instance log.

 

The above mentioned user firstname.lastname@yourcomany.com no longer exists with organization "yourcomany.com". The organization "yourcomany.com" deleted user irstname.lastname@yourcomany.com from IDCS.


How to resolve above error and enroll/re-enroll network user? 

Changes

User firstname.lastname@yourcomany.com deleted from IDCS by organization "yourcomany.com".

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.