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Mass Adjustment and Mass Transfer Transactions from UI Do Not Find Any Assets in their Selection (Doc ID 2684906.1)

Last updated on JUNE 26, 2020

Applies to:

Oracle Fusion Assets Cloud Service - Version 11.13.20.01.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Mass Adjustment and Mass Transfer Transactions done from UI are not Identifying any Assets in the Transaction Group.
The transaction group appears in "In Progress" status with 0 in the Transactions column.

EXPECTED BEHAVIOR
-----------------------
Based on the Selection Criteria, the system should have identified multiple assets.
The transaction group should have a >0 number in the Transactions column.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

For Mass Adjustments -> Category Change
1. go to Adjust Assets task
2. click on Mass tab
3. click on +, then select the Book and Transaction Type = Category change
4. fill in Asset Selection Criteria
5. fill in Category Details
6. submit. A process will be generated in Scheduled Processes
7. after the process finished running, go back to Adjust Assets -> Mass tab -> search. The transaction will appear in "In Progress" status with 0 in the Transactions column.

Similar steps applicable for Mass Transfers too.

Cause

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In this Document
Symptoms
Cause
Solution


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