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COStatus Customer order Messages Failing in RIB-ROB (Doc ID 2685048.1)

Last updated on JULY 01, 2020

Applies to:

Oracle Retail Integration Cloud Service - Version 16.0 and later
Information in this document applies to any platform.

Symptoms

Logfire closed a manifest that contained 200+ customer orders with 292 items total. The message coming out of Logfire had the orders and items properly grouped. After USM mapping also had the orders and items broken down properly so the shipments were processed into RMS successfully.
The message is then re-formatted for the COStatus call into Order Broker. At this point all 292 items in the shipment were grouped under a single order and failed in RIB-ROB (RIB for Order Broker).

Cause

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In this Document
Symptoms
Cause
Solution
References


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