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Transmission Acknowledgement Not Received in Oracle Integration Cloud Service (OIC) After Successful OTM Inbound Integration (Doc ID 2685652.1)

Last updated on AUGUST 01, 2023

Applies to:

Oracle Transportation Management Cloud Service - Version 20.1 to 20.3 [Release 20]
Information in this document applies to any platform.

Symptoms


This is a E-Business Suite (EBS) - Oracle Integration Cloud Service (OIC) - OTM Integration scenario
Item Data is being sent from EBS to OTM
Inbound Transmissions are successful in OTM, but transmission acknowledgement is not received in OIC

Expectation that is that Monitoring Integrations page (in OIC) shows a record for the successful integration in OTM

Below errors are seen in OTM Logs


STEPS
----------
The issue can be reproduced at will with the following steps:
1. EBS Item Data is triggered into OTM via OIC
2. Inbound is processed successfully , but acknowledgement is not received in OIC


Cause

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In this Document
Symptoms
Cause
Solution


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