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Users Who Have Full Access to Planning Items Are Not Able to View or Open Records, Receive "User does not have permission to view this record" and "User does not have the authorization" (Doc ID 2685706.1)

Last updated on JUNE 29, 2020

Applies to:

Primavera Unifier Cloud Service - Version 19.12.4.0 to 19.12.5.0 [Release 19.12]
Primavera Unifier - Version 19.12.4.0 to 19.12.5.0 [Release 19.12]
Information in this document applies to any platform.

Symptoms

On : Unifier 19.12.4

Users that have been given full access rights in Access Control to Planning Item Business Process (BP) are not able to view the records. When users select the records, they see the following message on right hand side: "User does not have permission to view this record". When the user attempts to open the record, they receive the message "User does not have the authorization".


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Log into Unifier as the affected user
  2. Navigate to the Planning Item BP
  3. Select a record and note the message on right hand side panel
  4. Attempt to open the record and receive the message.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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