My Oracle Support Banner

Unable To Edit Activity When Created With ExternallyOwnedFlag = True In REST Call (Doc ID 2686479.1)

Last updated on SEPTEMBER 24, 2020

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.20.01.0 and later
Information in this document applies to any platform.

Goal

On : 11.13.20.01.0 version, Activity Management

Unable to Edit Activity when created with ExternallyOwnedFlag = True in REST call



When an activity is created using REST call , with the 'ExternallyOwnedFlag' set as 'True' , the Activity becomes read only and most of the fields are not editable on SUI .

The customer requests the ability to have Edit access to an Activity , even if the Owner is external ( ExternallyOwnedFlag = True ).
 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.