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Unable To Edit Activity When Created With ExternallyOwnedFlag = True In REST Call (Doc ID 2686479.1)

Last updated on SEPTEMBER 24, 2020

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.20.01.0 and later
Information in this document applies to any platform.

Goal

On : 11.13.20.01.0 version, Activity Management

Unable to Edit Activity when created with ExternallyOwnedFlag = True in REST call



When an activity is created using REST call , with the 'ExternallyOwnedFlag' set as 'True' , the Activity becomes read only and most of the fields are not editable on SUI .

The customer requests the ability to have Edit access to an Activity , even if the Owner is external ( ExternallyOwnedFlag = True ).
 

Solution

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In this Document
Goal
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