OPA HR Helpdesk Integration Issue (Doc ID 2687492.1)

Last updated on APRIL 19, 2024

Applies to:

Goal

Customer has an issue integrating Oracle Policy Automation with HR Help desk, while creating a subtab.

Customer is following the document mentioned here https://documentation.custhelp.com/euf/assets/devdocs/unversioned/IntelligentAdvisor/en/Content/Fusion_User_Guide/Interviews/topicsrefs/Add_interview_as_subtab_in_Fusion.htm
while creating the subtab using intelligent advisor Interview customer is getting this error:
An application error occurred. See the incident log for more information.
 

Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.