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The Resource Details Are Not Populated Into The Resource Profile After Assigning The Resource Role In Users And Roles And Activating Auto Provision Roles (Doc ID 2687516.1)

Last updated on NOVEMBER 19, 2020

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.20.01.0 and later
Information in this document applies to any platform.

Goal

The Resource Details Are Not Populated Into The Resource Profile After Assigning The Resource Role In Users And Roles And Activating Auto Provision Roles.

New users are not visible while searching for users to assign territory, lead, opportunity etc.
Email ID field is blank in Resource Directory, but populated correctly in Users & Roles page.

The admin user would like to have all the Resource details immediately after the Resource Role is assigned to the user.

Solution

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In this Document
Goal
Solution
References


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