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One Outbound Load Will Not Print GDD (Doc ID 2687603.1)

Last updated on JULY 06, 2020

Applies to:

Oracle Warehouse Management Enterprise Edition Cloud Service - Version 20.2 and later
Information in this document applies to any platform.

Symptoms

On : 20.2 version, Core Product Functionality

ACTUAL BEHAVIOR
---------------
Printing GDD is not working for a single outbound load.
Confirmed issue is not with the printer and is not with the user.


EXPECTED BEHAVIOR
-----------------------
Expect GDD to  print and to be sent with load when it is shipped.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Responsibility: Oracle Warehouse on Cloud.
2. Navigation Path: OB Loads  , find the Load number.
3. Select action GDD.
   Complete data entry including printer and route.
   Submit.
4. Nothing prints,



Cause

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In this Document
Symptoms
Cause
Solution


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