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PRC: SSP: Smart Form Not Showing Instruction Text Of Information Template (Doc ID 2687681.1)

Last updated on JULY 17, 2020

Applies to:

Oracle Fusion Self Service Procurement Cloud Service - Version 11.13.20.04.0 and later
Oracle Fusion Self Service Procurement - Version 11.13.20.01.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Smart form not showing instruction text of information template

EXPECTED BEHAVIOR
-----------------------
Information Template instruction text should be shown on smart form

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

Procurement -> Catalogs -> Create Information Template
Enter the Instruction text "Business Card Details - Every Requester Should Have this Details Entered"
Associate the template to Smart Form, and smart form to Content Zone

Purchase Requisitions -> Request Forms
Open the Smart form
Instruction Text from Information Template is not shown, only the Attribute List is shown

Cause

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In this Document
Symptoms
Cause
Solution
References


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