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FA: SCM: OM: Order Cancellation Fails With: Attempt to access dead entity in OrderChargeComponentEO (Doc ID 2687778.1)

Last updated on OCTOBER 06, 2020

Applies to:

Oracle Fusion Order Management Cloud Service - Version 11.13.20.01.0 and later
Information in this document applies to any platform.

Symptoms

An error is reported when cancelling a line on a sales order

An application error occurred. See the incident log for more information.

OR

Attempt to access dead entity in OrderChargeComponentEO, key=oracle.jbo.Key[XXXXXXXXXXXXXXX]

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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